The following morning at precisely 8:00 AM, Ethan convened an emergency meeting of the Grand Regent’s executive board. He didn’t hold it in the mahogany boardroom or a private dining suite. He held it right in the main lobby, directly in front of the reception desk where everything had unfolded.
Lupita was there, standing somewhat uncomfortably in her maroon uniform vest. Several bellhops, line cooks, and environmental services staff had also been summoned. Some looked incredibly anxious, while others looked stunned that an owner was finally looking them in the eye.
Ethan laid the printed digital copies of Lupita’s grievance files onto the marble counter.
“For months,” Ethan addressed the gathered managers, his voice echoing clearly across the vast lobby, “this flagship property has been sending up red flags that something was profoundly broken in the way we treat human beings. Guests were profiled based on their clothes. Dedicated staff members were systematically humiliated based on their pay scale. Grievances were buried, and company servers were wiped to cover the tracks.”
